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GENERAL PARTS PRIVACY POLICY

This Privacy Policy (“Policy”) describes how General Parts, L.L.C. (“General Parts” or the “Company”) collects, uses, and shares personal information of users of this website, www.gp-partsidrect.com and all other sites, mobile sites, services, applications, platforms, and tools where this Policy appears or is linked (collectively, the “Site”). By using or accessing General Parts’ Services in any manner, you acknowledge and accept the practices and policies outlined in this Policy and herby consent to the collection, use, and sharing of information as outlined in this Policy.

General Parts is committed to ensuring that your privacy is protected. Information provided by you when using the Site will only be used in accordance with this Policy. General Parts may change this Policy from time to time and without notice by updating this page. We encourage you to check this page regularly for changes.

 COLLECTION OF PERSONAL INFORMATION

 General Parts gathers various types of personally identifiable information (“Personal Information”) as described below. The use of information collect shall be limited to the purpose of providing the service for which you have engaged General Parts (the “Services”). This Personal Information is used internally by the Company in connection with our Services; including, but not limited to personalize, provide, and improve our Services, to allow users to set up an account and profile, to contact users, to fulfill user requests for certain products and services, and to analyze how users use the Services.

General Parts does not knowingly collect or solicit information from anyone under the age of 18. If the Company learns of any Personal Information collected from an individual under the age of 18, the information will be deleted as quickly as possible.

INFORMATION DIRECTLY FROM USER

General Parts collects and stores Personal Information provided directly by you. Such information may include, but is not limited to, your email address, name, mailing address, zip code, credit card information, company name, and telephone number.

INFORMATION AUTOMATICALLY COLLECTED

When you interact with the Company’s Site, information is automatically received and recorded. Such information may include, but is not limited to, your IP address, domain names, geolocation data, time-zone setting, browser plug-in types and versions, operating system and platform, purchase history, device identification, “cookie” information, the type of browser and/device the Site is being accessed with, and the page or feature you requested. A “cookie” is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.

USE OF COOKIES

The Site uses “cookies” to help you personalize your online experience. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
The Company uses traffic log cookies to identify which pages are being used. This helps General Parts analyze data about web page traffic and improve the Site in order to tailor it to customer needs. The Company only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help General Parts provide a better online experience on the Site by enabling the Company to monitor which pages you find useful and which you do not. A cookie in no way gives General Parts access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

USE OF PERSONAL INFORMATION

General Parts collects and uses your personal information to operate the Site, maintain the quality of the Services offered, provide general statistics regarding use of the Site, and deliver the Services you have requested. General Parts also uses your personally identifiable information to inform you of other products or services available from General Parts and its affiliates. General Parts may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Your Personal Information may be provided to a party if the Company files for bankruptcy, or there is a transfer of the assets or ownership of General Parts in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

General Parts will also disclose your Personal Information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on General Parts or the Site; (b) protect and defend the rights of property of General Parts; and (C) act under exigent circumstances to protect the personal safety of users of General Parts, or the public.

General Parts does not rent or sell any Personal Information in a personally identifiable form to anyone. It may share Personal Information with third parties as described below and only in the capacity to provide Services offered by General Parts, and to customize and enhance your experience with the Site.

AGENTS OF GENERAL PARTS

General Parts may employ other companies and people to perform tasks on its behalf in order to provide you with the Services you request. For example, General Parts may utilize services of other companies to fulfill orders, deliver packages, send postal mail, send emails, analyze data, provide marketing assistance, provide search results and links, process credit card payments, and provide customer service. No agent has the right to use any Personal Information provided by General Parts beyond what is necessary to provide Services offered by General Parts.

SECURITY OF YOUR PERSONAL INFORMATION

General Parts takes reasonable steps to secure your Personal Information (including credit card information) from unauthorized access, use, or disclosure. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect your Personal Information; however, the Internet is not 100% secure and General Parts cannot guarantee complete security.

In an extra effort to protect your Personal Information, General Parts has protected your account with a username and password. Upon registration on the Site, you will be prompted to create a username and password. You are responsible for preventing unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device. General Parts does not monitor, and has no responsibility associated with any loss, claim, or other liability that may arise from the unauthorized use of any password. If a password is lost or stolen, or in the possession of a person not authorized to use it, it is your responsibility to notify General Parts of such occurrence so that the password can be deactivated and, if requested, a new one assigned.

LINKS TO OTHER WEBSITES

The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturer sites. General Parts is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such third-party website. General Parts strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each third-party website. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by General Parts of such third-party sites. YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK.

CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act of 2018, California residents are entitled to ask General Parts for a notice identifying the categories of Personal Information shared with affiliates and/or third parties for marketing purposes along with contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to inquiries@gp-partsdirect.com or call (888) 498-1238 extension 15533.

OPT OUT

You always have the option not to disclose information to General Parts, but some information may be needed to register, use the Site, or to purchase Services from the Company. By accessing your account settings, you may have the ability to edit or delete information you have already provided, such as your username, and password, email address, address, and phone number. You may also request a deletion of your account by emailing a written request to inquiries@gp-partsdirect.com. Some information may remain in General Parts’ records after deletion and used as described within this Policy, but not in a manner which would identify you personally.

CONTACT INFORMATION

If you have concerns about General Parts or this Policy, please contact the Company at inquiries@gp-partsdirect.com

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customer testimonials

  • LAURIE

    Hey Joe...I just wanted to say that I appreciate your quick responses to my questions....I appreciate that you take extra good care of us at Engels. Have a great Tues....

  • CARRIE D

    Just wanted to drop you a line concerning one of your parts reps, her name is Linda Crimm. Linda went above and beyond trying to find a part for me as well as having such a fun and pleasant disposition. Linda sent emails and tried to track down a certain bracket that I needed and was very helpful by sending pics back and forth with me until we succeeded. I realize may be part of her job but I just wanted to let you know what a pleasant experience finding an elusive part. She was great! Thank you for having a great employee as well as being knowledgeable.

  • LAURIE

    Hi Ivan...I just wanted to take a brief second to let you know how much I appreciate YOU...I know there are times that I seem short in my emails and I don't mean to be but I am just trying to get stuff done and move onto the next.
Anyways I just wanted to let you know that you are awesome to work with and I appreciate everything that you do. You are extremely knowledgeable and accommodating. Your communication is superior hands down!
Please forward onto your manager so they are aware that you are a huge asset
Have a great Weds...

  • TERRY LOSO - COLLEGE OF ST BENEDICTS

    Hi Richard just want to drop you a line and let you know I am retiring as of May 13th. I do not know whom will be my successor for now you will be hearing from Brian Welsh. I want you to know it has been a real pleasure working with you. You have always went the extra mile to help me in any way you could. I will miss working with you. I will still have my cell number so if your ever up this way give me a call and I will buy you lunch. I know we have never met but it seems like we have known each other for years. Once again thanks for all the great service you have given me. Have a great summer.

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